Refund policy

Try before you buy

Every device gets 14 days free before you pay anything. That is your chance to make sure the app works for you, so most questions are answered before a purchase.

Money-back

Not happy after your one-time purchase? Email support@iptvplayerone.com within 14 days of buying and we will refund you, no long story needed.

How to request

Send your device code and the email you used to pay to support@iptvplayerone.com. We handle refunds within a few working days.