IPTV PLAYER ONE

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Frequently asked questions about IPTV Player One

Short, straight answers about the trial, prices per store, devices and TV apps, casting and playlists. Not here? The last question tells you how to reach us.

For anything these answers do not cover, the support page explains how to reach us.

Frequently asked questions

What is IPTV Player One?

IPTV Player One is a player for your own M3U or Xtream Codes playlist. It runs on Windows 10 and 11 (64-bit, from this site or the Microsoft Store), on the Mac through the Mac App Store (macOS 13.3 or newer, Apple Silicon and Intel), on Apple TV (tvOS 16.4 or newer, the same App Store listing), on Android phones and tablets through Google Play, and on Android TV and Google TV with that same Play app, and on iPhone and iPad (iOS 16.4 or newer, that same App Store listing).

Does the app include channels or content?

No. IPTV Player One ships without channels, streams or subscriptions of any kind. You connect it to your own legal sources, such as a service you already pay for. Our guide Is IPTV legal? explains this in plain terms.

Which sources am I allowed to use?

Use playlists you have the rights to: a paid service that gives you an M3U link or Xtream Codes login, or another source that is licensed in your country. The app does not supply or check content, so that responsibility stays with you.

How does the 14-day free trial work?

The trial starts the first time you play something in the app, not at the moment you install it. You get 14 days with every feature unlocked, on every platform and in every store, and you do not need an account or a credit card. It is our own trial, not a store introductory offer, so it ends by itself and never turns into a subscription. After the trial you decide whether to buy.

How much does IPTV Player One cost?

$5.99 a year, wherever you buy. From us (the Windows installer): a one-time payment per device, never renewed automatically. In the App Store (iPhone, iPad, Mac and Apple TV): a yearly subscription that Apple renews until you cancel, shared by all your Apple devices on the same Apple Account. In Google Play (Android phone, tablet, Android TV and Google TV): a yearly subscription that Google renews until you cancel. Our prices are in US dollars; we charge in euros at the day rate, and the stores charge in your own currency. The pricing page has everything side by side.

Is it a subscription?

Not when you buy from us: the yearly license is one you renew yourself each year, and nothing is taken from your account unless you start a payment yourself. In the App Store and in Google Play it is a subscription: Apple or Google renews it automatically until you cancel it in your Apple Account or in the Play Store under Subscriptions.

Is the price the same everywhere?

The price is the same everywhere: $5.99 a year. From us on Windows it is paid once, with no renewal; the App Store and Google Play renew until you cancel. The difference: a license from us is per device, while a store subscription covers every device on the same Apple Account or Google account. On Apple TV, Android TV and Google TV the store is the only route.

How do I activate my device?

Only when you buy from us. After a purchase on this site the app shows a short device code; go to iptvplayerone.com/koppelen, type the code or scan the QR code, and that device is linked to your license. Licenses from us are valid per device. A subscription from the App Store or Google Play needs no code at all: it unlocks through the Apple or Google account you are signed in with, on every device that uses that account.

Is there an Apple TV app?

Yes. IPTV Player One is in the App Store for Apple TV 4K and Apple TV HD (tvOS 16.4 or newer), built for the Siri Remote: live TV, movies, series and radio, a TV guide, favourites, a parental lock with a PIN, and .mkv, HEVC and 4K playback. The same 14-day trial applies. The Apple TV app is the television, so it does not cast and does not use AirPlay. Details on the Apple TV page.

Does it run on Android TV or Google TV?

Yes. Since version 1.0.24 the Google Play app also runs on Android TV and Google TV, with a layout made for the remote. There is no separate app: you install the same one on the TV, and one Play subscription covers your phone, your tablet and your TV on the same Google account. Details on the Android TV page.

Is the Mac app in the Mac App Store?

Yes, and it is the only route for Mac. It runs on macOS 13.3 or newer, on Apple Silicon and on Intel Macs, and it is the same app as on iPhone and Apple TV, in 31 languages, with an App Store subscription.

Is the iPhone and iPad app in the App Store yet?

Yes. The iPhone and iPad app is in the App Store, on the same listing as the Mac app and the Apple TV app. One App Store subscription covers iPhone, iPad, Mac and Apple TV on one Apple Account.

Does it work on LG, Samsung, Fire TV or Roku?

No. Today the TV apps are Apple TV, Android TV and Google TV. There is no app for LG webOS, Samsung Tizen, Fire TV or Roku. On those televisions you can cast from Windows, the Mac app, Android or the iPhone and iPad app to a Chromecast (also called Google Cast) plugged into the TV, and from iPhone or iPad you can also reach a set with an AirPlay 2 badge directly over AirPlay.

Does casting work with Chromecast, Google TV and Android TV?

Yes. From Windows, the Mac app, an Android phone or tablet and the iPhone and iPad app you cast to a Chromecast (also called Google Cast) or to a TV with Google TV or Android TV built in, as long as it is on the same Wi-Fi network. You pick the subtitle and audio track on the cast itself and keep browsing while it plays. If your TV runs Android TV or Google TV, you no longer have to cast at all: install the same Play app on the TV. The Apple TV app does not cast either, because it is the television.

Is Chromecast the same as Google Cast?

Yes. Google renamed the built-in casting feature in third-party TVs and speakers from "Chromecast built-in" to "Google Cast" in 2024. It is the same technology under both names, and IPTV Player One works the same way whichever label your TV uses.

Does IPTV Player One support AirPlay?

Yes, on iPhone and iPad. Alongside casting to Chromecast (Google Cast), the iPhone and iPad app sends live TV, movies and series over AirPlay to an Apple TV or any AirPlay 2 TV or speaker, with subtitle and audio choice on the cast. See the AirPlay page for details. It is not available on the Mac app: Apple does not allow AirPlay video from that kind of app, so cast to a Chromecast (Google Cast) from the Mac instead. The Apple TV app needs neither, since it runs on the television itself.

Do subtitles stay in sync when I cast?

Yes. When you cast live TV, movies or series, the subtitle track you pick plays in sync with the video, because the app sends the stream to its own cast receiver on the TV. If subtitles still drift on one channel, subtitles out of sync walks through the causes, and how to cast IPTV to Chromecast covers the setup.

Which playlist formats are supported?

You can add a playlist as an M3U link or as an Xtream Codes login, and you can keep multiple playlists side by side. Stalker and MAC Portal are not supported. Not sure which format you have? Read M3U vs Xtream Codes.

How do I get my playlist onto the Apple TV without typing it on the remote?

The Apple TV shows a short code with a QR code. Open iptvplayerone.com/playlist on your phone or scan the code, fill in your M3U link or your Xtream Codes login there, and the playlist appears on the TV. Typing it on the TV stays possible if you prefer that.

Does it play .mkv, HEVC and 4K, and is there a parental lock?

Yes. The app plays .mkv, HEVC and 4K, including on Apple TV, and lets you pick the audio and subtitle track, the subtitle size and a lip-sync correction. Groups can be put behind a PIN so children cannot open them.

How does the app update?

On Windows the app updates itself. The App Store and Google Play versions, including Mac, are updated by the store, like any other app.

Which languages does the app support?

The app from the App Store (Mac, Apple TV, and the iPhone and iPad app) and from Google Play (Android phone, tablet, Android TV and Google TV) is translated in 31 languages, including English, Dutch, French, German, Spanish, Italian, Turkish, Greek, Russian, Arabic, Hebrew, Urdu and Japanese. The Windows app covers 22 of them. You pick the language in the app settings; this website is available in 33 languages.

What if I get a new computer, and does one purchase cover all my devices?

A license bought from us belongs to one device and we do not transfer it. A new PC or Mac shows a new device code and needs its own license; the 14-day trial starts there too, so you can check everything works before you buy again. A store subscription is different: one App Store subscription covers iPhone, iPad, Mac and Apple TV on the same Apple Account, and one Google Play subscription covers every Android phone, tablet, Android TV or Google TV signed in with the same Google account.

Where do I find the installation guide?

There is a step-by-step guide for Windows, Mac and iPhone and iPad. The Mac App Store, Apple TV and Google Play apps install like any store app: open the store on that device, search for IPTV Player One and install it. All guides, including casting and subtitle sync, are on the guides page.

How do I get support or a refund?

Open a ticket on the support page; you usually get a reply within a day. Bought from us and not satisfied? Ask for your money back within 14 days of purchase, see the refund policy. Subscriptions from the App Store or Google Play are refunded by Apple or Google under their own rules, through reportaproblem.apple.com or the order history in the Play Store.

Can my devices stay in sync?

Yes, with an account: where you stopped, your favorites, your settings and your playlists are the same on up to 8 devices within seconds, and your playlists travel encrypted. The account is $19.99 a year or $49.99 once, and what you already paid for a license comes off. How sync works explains it in full.

Related pages

Try IPTV Player One free for 14 days

No account and no payment details. Install, add your playlist and watch.